Sungrow Support & Resources

If you are experiencing issues with your Sungrow inverter or battery system, the fastest way to resolve them is to contact Sungrow support directly. Below are the key contacts.


Technical Support (Australia)

Phone: 1800 SUNGROW (1800 786 476)
Email: service@sungrowpower.com.au
Website / Support Portal: https://www.sungrowpower.com.au

iSolarCloud Instructions

Sungrow SHX.0RS single-phase hybrid inverters

Sungrow SHX.0RS Datasheet

Sungrow SHX.0RS Manual

Sungrow SHX.0RT three-phase hybrid inverters

Sungrow SHX.0RT Datasheet

Sungrow SHX.0RT Manual

Sungrow SG5K-D PV inverter

Sungrow SGXK-D Datasheet

Sungrow SGXK-D PV Manual

Sungrow WIFI Monitoring

WIFI setup

iSolarCloud manual and how-to-use videos

iSolarCloud troubleshooting

Warranties

Warranty – 10 years across residential inverters

Warranty – 10 years on batteries

Sungrow Tech Support

Service request form