LG Chem Documentation

Federal battery rebates reduced in January 2026, with further cuts and a tiered system from May. Install before 1 May 2026 to secure higher savings, and combine federal and Victorian rebates for maximum benefit.

LG Chem RESU Support & Resources

If you are experiencing issues with your LG Chem RESU battery, the fastest way to resolve them is to contact LG Chem support directly. Below are the key support contacts and useful resource links.

Support Contact

LG Chem Technical Support (Australia):
Phone: 1300 178 064
Email: essserviceau@lgensol.com

Documentation

(Datasheet and manual downloads available from the LG Residential Battery product page.)

Warranty

10-Year Warranty
LG Chem Warranty Information

Please ensure your system is registered to activate the warranty.

Local service & support

17+ Years industry experience

Trusted Accredited installers

Australian family run business

ABOUT SAPPHIRE

At Sapphire, we're a local independent supplier of a huge range of solar and batteries since 2013. We are dedicated to finding the best solar solutions for our customers to help them achieve $0 bills for $0 down together with our partnership with Plenti.

We are a New Energy Tech Approved Seller.

4/51 Parer Road, Airport West VIC 3042
Ph: 1300308751

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