Sonnen Documentation

sonnen Support & Resources

If you are experiencing issues with your sonnenBatterie or inverter, the fastest way to resolve them is to contact sonnen support directly. Below are the key support contacts and useful resource links.

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Support Contact

sonnen Support Line (Australia):
Phone: 13 76 66
Email: support@sonnen.com.au

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Key sonnen Resources & Documentation

General

• sonnenbatterie FAQs

• sonnenbatterie Monitoring Overview
  (Your unit’s serial number is on the side sticker on the system)

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sonnen EVO

• sonnenEVO Datasheet

• sonnenEVO Manual

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sonnenBatterie Hybrid V9.53

• Datasheet

• Manual

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sonnenBatterie V8.2

• Datasheet

• Manual

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sonnenBatterie Wi‑Fi / Monitoring Setup

• Wi‑Fi Monitoring Instructions
  (Wi‑Fi setup location varies by model — refer to your specific manual)

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Blackout & Protection

• sonnenProtect Blackout Protection

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Warranties

• 10‑Year Inverter & Battery Warranty

• 10‑Year sonnenProtect Warranty

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sonnen Energy Plans & Programs

sonnenFlat

• Choose from four flat‑fee monthly energy plans

• Transparent, clean power supply

• Independence from traditional energy companies

• Competitive solar feed-in tariffs
  Learn more

sonnenConnect

• Earn rewards for storing and sharing clean energy

• Receive a $100 sign-up bonus when you join

• “Double dip” — get paid for providing grid support and keep your feed-in tariff
  Learn more