SolarEdge Is Leaving Australia: What It Means for Your Solar System

If you have SolarEdge inverters or optimisers on your roof, you may have seen headlines this week saying SolarEdge is "going under" or "leaving Australia". It's understandable to feel uneasy, but the real story is calmer than the headlines, and for most homeowners nothing needs to happen overnight.

What has happened?

In early November 2026, SolarEdge told its Australian installers that it is ending its direct local sales and operations in Australia and New Zealand. Based on the notice as reported by the Australian solar trade press:

• Final orders: SolarEdge will accept final purchase orders until 20 November 2026, with deliveries due by 18 December 2026 at the latest.
• Support: Ongoing service and technical support moves to SolarEdge's International Tech Centre, reachable on weekdays (local time).
• Warranties: SolarEdge says eligible products remain covered under their existing warranty terms.
• Programs: Product certification renewals, promotions and installer programs in Australia will stop.

It's important to be clear about what this is not. SolarEdge has not gone bankrupt and is not in administration. It's a global company listed on the NASDAQ, and on 4 November 2026 it reported its third-quarter results, including a fifth consecutive quarter of positive free cash flow. At the same time, it announced cost cuts and a decision to exit "select underperforming geographic markets" so it can focus on its core markets. Australia's withdrawal appears to be part of that.

In plain terms: SolarEdge is still in business, but it's pulling its local team and sales out of Australia.

What does this mean for my existing system?

Your system will keep working. A manufacturer stopping local sales doesn't switch anything off. If your solar is generating normally today, there's no reason to rush into replacing it.

Warranty. SolarEdge has said eligible products stay covered under their warranty terms, with claims handled through its International Tech Centre. It's also worth knowing that Australian Consumer Law gives you consumer guarantees that sit alongside any manufacturer warranty, and a company leaving the market doesn't cancel those. If something goes wrong, your first port of call is usually the business that sold you the system. (This is general information, not legal advice. Consumer Affairs Victoria is a good place to start if you need more detail.)

Monitoring. Nothing we've seen from SolarEdge says the mySolarEdge app or monitoring portal is being switched off. It's still a good idea to make sure you can log in, and to save or download some recent production data and your system details while everything is running smoothly.

Faults and parts. This is the area to keep an eye on. With local staff no longer in place, support will come from overseas, and it's not yet clear how quickly replacement inverters or optimisers will be available in Australia over the coming years. Warranty claims may take longer than they used to.

Current SolarEdge contacts (as listed in the notice):

• Phone: 1800 465 567
• WhatsApp: 0488 850 311
• Email: customercareaustralia@solaredge.com

Signs your system needs attention

Whatever brand you have, these are worth acting on:

• Error codes or warning lights on the inverter screen, or the inverter switching itself off.
• Lower output than usual in the app, especially on sunny days, compared with the same time last year.
• A panel or optimiser showing zero in the panel-level view of the app.
• Monitoring offline or a "communication error" that doesn't clear.
• A higher power bill without any change in how you use electricity.
• Any burning smell, scorch marks, buzzing or water damage around the inverter or isolators. If you notice this, don't touch the equipment and call a licensed electrician or solar installer straight away.

The earlier a problem is looked at, the better, particularly while SolarEdge's warranty process moves offshore.

Your options from here

1. Keep calm and keep your records. For most people, this is enough for now. Gather your invoice, installation date, model and serial numbers, and any warranty paperwork. Make sure your monitoring login works.

2. Book a system check. A health check from a qualified installer can confirm everything is performing as it should and flag early signs of trouble before you make any decisions.

3. Plan ahead for a replacement inverter, if needed. If your inverter is older, already playing up, or you'd simply like local support, replacing it with a brand that's actively supported in Australia is an option. Systems with optimisers can be a little more involved to change over, so it's worth getting proper advice on what suits your roof, especially if you have shading.

4. Think about adding a battery. Many SolarEdge owners were planning to add a battery anyway. Depending on your set-up, there may be ways to add a battery without replacing your existing equipment, or as part of an upgrade. Timing matters here: under the federal Cheaper Home Batteries Program, the discount is set by the rate that applies on the day your battery is installed, and that rate drops on 1 January 2027 (the STC factor falls from 6.8 to 5.7 per kWh). If a battery is on your list, it's worth having a chat before the end of the year.

How Sapphire Solar can help

We know news like this can be unsettling, and we're happy to help you work out where you stand. Whether you'd like a free system check to make sure everything is running well, or a no-obligation quote for a new inverter or a battery, the Sapphire Solar team can talk you through your options in plain English, with no pressure.

Get in touch with Sapphire Solar to book your free system check or request a quote.

Frequently asked questions

Has SolarEdge gone bankrupt? No. SolarEdge is still operating globally and reported quarterly results on 4 November 2026. It is ending its local sales and operations in Australia and New Zealand, which is different from bankruptcy or administration.

Is my SolarEdge warranty still valid? SolarEdge says eligible products remain covered under their warranty terms, via its International Tech Centre. Your Australian Consumer Law rights also continue.

Will the mySolarEdge app stop working? SolarEdge hasn't announced any shutdown of its app or portal. It's still worth checking your login and saving some recent data in case you need it for a claim.

Do I need to replace my SolarEdge system now? Not if it's working well. A manufacturer leaving the local market isn't, on its own, a reason to replace a healthy system. If it's showing faults, or you're planning a battery, a system check is a sensible next step.

Information current as at 5 November 2026, based on SolarEdge's notice to installers as reported by Australian solar industry media and SolarEdge's Q3 2026 results. Details may change as SolarEdge updates its arrangements.